Account
Activity Log
21RISK keeps a detailed record of important changes that happen across your organization. The Activity Log gives you full visibility into events like board creation, ownership changes, site updates, and more — so you always know who did what and when.
Who is this for? Activity logs and email subscriptions are available to Group Owners and Board Owners. Group owners can view and subscribe to all activity across the organization, while board owners can manage subscriptions for their specific boards.
Viewing the Activity Log Viewing the Activity Log
The activity log is available at two levels:
- Organization level — Navigate to Settings → Activity → Logs to see all activity across the entire organization
- Board level — Open any board's Settings → Activity → Logs to see activity specific to that board
The log shows each event with a timestamp, a description of what happened, and who performed the action.
Activity Types Activity Types
21RISK tracks the following types of activity:
| Activity Type | Description | Scope |
|---|---|---|
| Login | Recorded when a user logs in to the organization | Global |
| Board Added | Recorded when a new board is created | Global |
| Board Deleted | Recorded when a board or folder is deleted | Global |
| Board Responsibility Added | Recorded when a new responsibility is created on a board | Board |
| Board Owner Added | Recorded when a user is added as board owner | Board |
| Board Owner Removed | Recorded when a user is removed as board owner | Board |
| Group Owner Added | Recorded when a user is promoted to group owner | Global |
| Group Owner Removed | Recorded when a user is removed as group owner | Global |
| Site Added | Recorded when a new site is created | Global |
| Site Updated | Recorded when a site is updated | Global |
| Site Deleted | Recorded when a site is permanently deleted | Global |
| Site Set Inactive | Recorded when a site is set to inactive | Global |
| Site Reactivated | Recorded when an inactive site is reactivated | Global |
Global activities appear in the organization-level activity log. Board activities appear in both the organization-level and the relevant board's activity log.
Email Subscriptions Email Subscriptions
You can subscribe to receive email notifications when specific activity types occur. This is especially useful for organization owners who want to stay informed about critical changes without constantly checking the activity log.
Note: Only Group Owners and Board Owners can subscribe to activity notifications. Group owners receive notifications for all activity types, while board owners can subscribe to board-specific activities.
Managing subscriptions at the organization level
Navigate to Settings → Activity to see all available activity types and their subscription status.
Each activity type shows:
- The name and description of the activity
- Whether it is enabled by default — some critical activities are automatically subscribed for organization owners
- A toggle to subscribe or unsubscribe from email notifications
Managing subscriptions at the board level
For board-scoped activity types (like Board Owner changes and Board Responsibility additions), you can manage subscriptions from the board's settings:
- Compliance boards — Board Settings → Activity
- Insurance — Insurance Settings → Activity
Board-scoped activities are marked as "Controlled on board" when viewed at the organization level.
Default Subscriptions Default Subscriptions
Some activity types are enabled by default, meaning you will receive email notifications without needing to opt in:
| Activity Type | Enabled by Default |
|---|---|
| Board Added | Yes |
| Group Owner Added | Yes |
| Group Owner Removed | Yes |
| All others | No |
You can override the default at any time by toggling the subscription on or off. Your explicit choice always takes priority over the default.
Email Notifications Email Notifications
When a subscribed activity occurs, you will receive an email with:
- A clear description of what happened (e.g., "Ryan Georgetown created board 'Fire Safety' in Acme Corp")
- A View Activity button that links directly to the relevant activity log page
Notifications are sent to the email address associated with your 21RISK account.