What's new in 21RISK

Improvements 8

• General Billable hours under Settings › Billing now total the hours and amount you're looking at, and a new Status column filters to the hours not invoiced yet.
• Analytics The board table in Power BI has a Board Id column with each board’s 21RISK id, for Compliance boards too.
• AI & API Agents connected over MCP or the API can start a sites or users bulk import from an uploaded Excel file. Until now the request failed before reading the file.
• AI & API Every member can now ask the AI assistant, or an agent over MCP, about uploaded documents and photos, not just tenant owners: it finds and reads only the files they may see, such as the attachments of the items they can view.
• Insurance In dark mode, insurance company and broker logos under Insurance › Settings › Sharing sit on a white plate, so dark logos stay readable.
• Compliance On a Compliance 2.0 site’s page, each question’s sub-tasks are listed right under it, with a ring that shows how many are done. Edit their status, responsible and due date right in the table.
• Boards & tables An item’s window shows where it belongs: its site, board and, for Compliance 2.0, its sections, and a sub-task shows the item it belongs to.
• Sites The site tree draws lines from each site to the sites under it.

Improvements 5

• Compliance A site's compliance page now has an Actions menu, where you can save a report or export the questions, statuses, responsibles, due dates and costs to Excel.
• Compliance You can now download a site's compliance page as a PDF from its Actions menu, as it stands right now, without saving a report first.
• AI & API In organizations with AI turned on, the AI assistant and MCP agents now find and quote scanned PDF pages for tenant owners: a model reads each page that has no usable text of its own from an image of it.
• Sites Search sites by latitude and longitude through the API and the MCP server. Give a point to get the sites pinned on the map nearest first, each with its distance in meters, or only those within a radius.
• Insurance Share your insurance data with an insurance company or broker before it joins 21RISK. The share waits, marked Waiting, and they see your data once they join, until the sharing ends.

Improvements 7

• Security & access Many changes to users, user groups, boards, access, responsibilities or sites in quick succession, for example by an AI agent, are faster: they share one access update instead of waiting for each other.
• General 21RISK asks your browser not to translate its pages, because automatic translation could freeze parts of the app or show an error.
• Insurance Insurance companies show their logo under Insurance › Settings › Sharing, so you can see at a glance whom your insurance data goes to.
• Insurance Choose which insurance companies and brokers may see your insurance data, and until which day, under Insurance › Settings › Sharing. The weekly digest reminds Insurance board owners before a share ends.
• Compliance When you see one site, Questions by site shows a preview of that site’s own page next to the questions, with a button to open it, and the questions take the rest of the width.
• Sites Many changes to sites, site groups or a board's sites in quick succession, for example an AI agent adding hundreds of sites to a site group, are faster: they share one update of each board's sites instead of waiting for each other.
• Compliance On a Compliance 2.0 board in a folder, click the board’s name in the breadcrumb to switch to another standard in that folder. You land on the same page there, such as Sites or Reports.

Improvements 7

• Notifications When someone deletes a folder, the activity log and its email now say a folder was deleted, not a board.
• Notifications The 21RISK logo at the top of our emails no longer shows black corners in Outlook and other mail apps.
• AI & API The AI assistant and MCP agents now say what holds each file they find for a tenant owner, such as a risk improvement, claim or insurance policy, and can search only one kind of place, site, board or item.
• Boards & tables A table filter that leaves out several values no longer fails on a column holding one value, such as status, when switched to "is all of" or sent that way by an agent: it leaves them all out.
• Boards & tables Menus work from the keyboard: open a column’s menu and start typing to find a value, use the arrow keys to move and Enter to pick, and keep typing to pick more.
• General Organization logos load faster, and show again on the page you see when you lose access to an organization. The logo settings now say that a logo is public.
• Security & access On a phone, the sign-in screens use the full width of the screen, with the form at the top on a calm dark background.

Improvements 4

• General Save buttons keep their size while they save, so the buttons and fields beside them stay put, and more of them say Saving and Saved right inside the button.
• Compliance Adding a site group to a Compliance 2.0 board finishes about three times sooner. Its new questions reach analytics exports up to a minute later.
• Sites Satellite maps show Greenland’s towns and settlements in sharp aerial photos from Asiaq, Greenland Survey, so you can make out each building where the satellite imagery was a blur.
• AI & API In organizations with AI turned on, tenant owners can ask the AI assistant, or an agent over MCP, to find and read uploaded photos by what they show and the text in them, such as a corroded valve or a pump’s type plate.

Improvements 10

• AI & API The API reference shows the type of every procedure input, such as tenant, and documents what querySites returns.
• Compliance Adding sites to a board with conditional questions is faster, and analytics no longer counts a question as added at a site where it didn’t apply yet.
• Insurance An insurance export includes the files of every value column your organization added, not just one, and a site's files always show its latest save.
• Compliance Changes that update thousands of items at once, such as a question's applicability, a new question version or a deleted tag, no longer fail on large boards.
• Security & access When your organization’s address has changed, API and AI assistant requests that still use the old one say what the new address is.
• General Saving shows the 21RISK loader: a check when your change is saved, and a red mark if it couldn’t be.
• Security & access Syncing users from your identity provider with “Sync now” also unassigns removed users from their actions, instead of leaving that to the next automatic sync.
• AI & API Tenant owners can ask the AI assistant, or an agent connected over MCP, what the PDF, Word and Excel files uploaded to 21RISK say, such as insurance policies. It names the file and page it answers from, with a link to the page.
• AI & API In organizations with AI turned on, searching your uploaded files also finds pages by meaning and across languages: a question about the flood deductible finds a Danish page about selvrisiko ved oversvømmelse.
• Boards & tables A table's Filter menu lists every active filter, so you can see, change and remove them on a phone too, and a table emptied by its filters offers to clear them.

Improvements 6

• Security & access Changes to your own account, such as ending sessions or managing connected apps, no longer show in an organization’s activity log, and apps you gave read-only access can’t change your account.
• AI & API Enterprise organizations get €50 of AI free each month. All AI in 21RISK counts toward it, and the AI Usage tab shows how much is used and what will be billed.
• General A new Usage tab in billing settings shows your AI spend this month, how much file storage your organization uses, and the consulting hours not yet invoiced.
• General ⌘K (Ctrl+K) finds every page and setting you can open, remembers what you picked, and offers actions for what’s on screen, such as closing the actions you selected.
• AI & API Commands and other code that agents write through the MCP server or API, in backticks or code blocks, are kept and shown as code in descriptions, notes and agent instructions.
• Compliance Training campaigns take a video you upload as an MP4, or a link to a public Vimeo or Mux video, including unlisted Vimeo videos.

Improvements 6

• General Thumbnails of large photo attachments load reliably again, instead of sometimes showing as broken images.
• General The page header keeps its path on one line on small screens. When the path doesn’t fit, the steps in the middle fold into a … menu.
• General An item’s Save button stays at the bottom of the screen while you scroll its form, and on phones and tablets it lets you add a comment.
• Compliance Compliance 2.0 questions and policies get a Changes tab, so you can follow their activity on a phone.
• Notifications You no longer get an email about a comment you wrote yourself.
• Insurance Period comparison shows what moved TIV from one period to the next: value columns the period no longer collects, changes in values and exchange rates.

Improvements 3

• AI & API Adding a group to a new agent no longer clears permissions you ticked yourself, such as Access All Sites.
• Boards & tables Action, finding, claim, risk improvement and compliance question tables stay fast as you scroll through hundreds of rows.
• Security & access Adding a user to a group no longer clears permissions you gave them directly, such as Access All Sites.

Improvements 10

• Boards & tables The Actions page loads faster when you have access to only some sites.
• Compliance The Add Question dialog is wider, and an applicability condition with several values shows the first one and +n instead of wrapping. Hover to see them all.
• Findings Show a Reports column on the findings table to see which report each finding is in, open the report, or filter findings by report.
• Insurance Start a bulk import of insurance values from the Actions menu on the Values table. Without permission to edit values, the option is greyed out and says why.
• Compliance Link a policy to the controls it covers, and filter the policy list by control to see which policies back it.
• Security & access Sign-in and sign-up buttons keep showing progress until the next page has loaded, instead of flickering back as if nothing happened.
• Sites A site’s ID is shown at the bottom of its details page, with a button to copy it. The page also no longer shows a stray horizontal scrollbar when sites have a date field.
• Compliance A site’s Compliance 2.0 report has a Sub-tasks column showing how many of each question’s sub-tasks are done, with totals for collapsed sections. The table now fits without scrolling sideways.
• Boards & tables Coming back to a table from another page, or reloading it, returns you to the rows you were looking at instead of the top of the list.
• Security & access Save your sorting, filters and columns on the Users list, and create your own views of it, like you can on Sites and Actions.

Improvements 10

• AI & API Paging backward through results in the API and AI tools now returns the rows right before your cursor, also when the sort column is empty on some rows.
• Boards & tables Column menus show search and the Any and No filters straight away, while only the list of values waits to load.
• Compliance On Compliance 2.0 boards the breadcrumb names the site you’re on. Click it to jump to another of the board’s sites, or click the section to move to Questions, Reports or Settings.
• Compliance Excel exports from a Compliance board now include each question’s description and the notes on each answer.
• Compliance At the end of a Compliance 2.0 site page, “What’s next” takes you to the first open question, or to the previous or next board in the sidebar at the same site.
• Findings Deleting a finding or one of its sub-tasks no longer erases it: its changes, comments and files are kept.
• Insurance Deleting a risk improvement or one of its sub-tasks no longer erases it: its changes, comments and files are kept.
• Insurance Values and COPE exports explain every value, such as Business Interruption, in the Column Legend sheet, with the description your sites read for that period.
• Notifications Product update emails read better on phones, and Gmail and Outlook now show their own Unsubscribe button next to the sender.
• Security & access Deleting a board or one of its responsibilities now also removes the site access the responsibility gave the people assigned to it.

Improvements 8

• AI & API The 21RISK assistant and the API can switch an Insurance period’s Business Interruption between the amount and a 12-month base value.
• Compliance Compliance 1.0 boards are now read-only: reports work as before, but new boards, versions and question changes belong in Compliance 2.0.
• Findings Switching an expiration between fixed periods and rolling keeps the day periods start on, and a finding’s warning shows the exact day it will expire before you save.
• General The “On this page” navigation on settings and docs pages has a cleaner look, matching the Jump to question list on a site’s compliance page. A bar marks where you are, and every section on screen stands out.
• Findings Status rules now also apply when you create a finding, so a new finding can only start in a status you could move it to, the board’s default status included.
• Insurance Status rules now also apply when you create a risk improvement, so a new one can only start in a status you could move it to, the board’s default status included.
• Insurance COPE number fields, such as fire brigade arrival time, now ask for a whole number when given a decimal instead of failing to save. This applies in the app and to AI agents.
• Boards & tables Number filters accept decimals on whole-number columns, such as members ≥ 2.5, instead of showing an error.

Improvements 4

• General The activity log keeps every change, even when one action changes several things at once, such as removing a framework that unlinks controls from findings.
• Claims Anyone who may create claims can now file them on any site on the Claims board, without site access to it. Choose the board’s sites under Claims → Settings → Site Access.
• Claims Set someone as a claim’s Responsible and they can work on it without other access to the Claims board. Choose what they may do on the new Responsible row in User Access.
• Findings Finding templates can now carry controls. Pick them once under the board’s Settings → Templates, and every finding created from the template starts linked to them.

Improvements 6

• Boards & tables Status dropdowns now keep your board’s workflow order and open on the current status with a checkmark, instead of moving it to the top of the list.
• Insurance Export the inflation tables by site and by country to Excel, CSV or JSON from the ⋮ menu at the end of the table header, as you already can in other tables.
• General Put your tags in the order you want with the arrows in Settings → Tags. Tag pickers and the tags on sites and items follow the same order.
• AI & API Claude Code and other AI assistants that run commands on your computer can now upload an engineering report PDF and import the report, with its risk improvements, in one go.
• Insurance Show a site’s city, postcode, street and other address parts as columns in the insurance values and COPE tables. Filter by city, postcode or region, and sort by any of them.
• Boards & tables Saving an item no longer shows “Something went wrong” after you changed the table’s filters or search, and the table’s totals row updates with the save.

Improvements 6

• Insurance A site without a NatCat & Climate report now shows what a report covers, with a preview of its risk scores, hazards and climate scenarios, and tells you if the site needs an address before you can buy one.
• Boards & tables Status, Responsible, Tags and other dropdown columns now load together with the rest of the row in every table, instead of popping in one cell at a time.
• Insurance Approve Risk Improvements is gone from Insurance access. Risk improvements have no approval step, so it never did anything, and the Editor and Admin roles now list only what they grant.
• Boards & tables Board settings now use the same tab names on every board: User Access for who can use the board, and Site Access for which sites it covers. Findings and Insurance called them Access and Sites.
• Boards & tables Row checkboxes in every table now appear only on the row you point at, or on all rows when you point at the select-all box, and wait a moment so they don’t flicker as you move across the table.
• Insurance Values bulk import now takes off-site values too: fill in the template's new off-site-values sheet, one row per owning site and holding site, and review them next to the values before you import both in one go.

Improvements 2

• Insurance Insurance periods now have an inception date. Set your renewal date once and new periods start on it, and see when each period ends and how long it lasts under Insurance settings.
• Boards & tables Resizing a column now follows your mouse smoothly in every table, instead of lagging behind and jumping, even on large lists.

Improvements 2

• Boards & tables Findings, claims, risk improvements and compliance questions have a totals row: a status bar shows how your filtered items split across the board’s statuses, next to the summed cost estimate.
• Boards & tables Status icons show where a status sits in your board’s order, filling up as an item moves towards closed, and a narrow Status column shows only the icon.

Improvements 3

• Boards & tables Every finding, claim, risk improvement and compliance question has a number: sort and filter by it in the new # column, find it in Excel exports, and see it in the header, such as “Finding 18”.
• Boards & tables Totals rows stay in view at the bottom of every table while you scroll, so you no longer have to scroll to the end of a long list to see your totals.
• Insurance Collect values that stay out of TIV, such as an estimated maximum loss, in a new Other values group, and add up to 20 of your own value columns per group in each insurance period.

Improvements 2

• Boards & tables Drag a column header left or right to reorder the columns in a table, then click Save view to keep the new order.
• Insurance Type to search the currency list when entering insured values. Find a currency by name, such as “peso”, or by code, such as “DKK”.

Improvements 3

• Boards & tables Filter any person column by “Me” and save it in a view. The filter follows whoever opens it, so one shared view shows every colleague their own work.
• AI & API The REST API’s OpenAPI spec now passes strict validation and documents typed responses, so generated API clients work out of the box.
• Sites Editing a site’s coordinates keeps the map working and flies straight to the new location.

Improvements 1

• Security & access A cleaner sign-in screen. The code step shows which address the code went to, and what to do if it doesn’t arrive.

Improvements 2

• Boards & tables Fill in custom fields while creating a finding or risk improvement, instead of editing it afterwards.
• Compliance The compliance question dialog shows the board’s custom fields.

Improvements 1

• Boards & tables Finding dialogs now show the board’s custom fields, and every item dialog shares the same layout.

Improvements 4

• Boards & tables Date fields understand plain language such as “next friday” or “in 2 weeks”, and open a calendar when you’d rather pick.
• Boards & tables Date cells in tables open a calendar picker instead of the browser’s date input.
• Boards & tables Search for a field by name in a column’s menu and in Manage table.
• Security & access Single sign-on is faster in organizations with many users.

Improvements 1

• Analytics Changing a date filter on an analytics page keeps your place instead of jumping to the top.

Improvements 1

• Compliance See and edit the tags on each answer directly from a site’s compliance view.

Improvements 2

• Boards & tables Pick a date range from a calendar in any date filter, and periods like “this month” stay intact as you adjust them.
• AI & API The AI assistant shows progress the moment you ask, with a compact view of each step it takes.

Improvements 1

• Sites Deleting a tag removes it from every site, question and item it was on, and records the change in their history.

Improvements 3

• Boards & tables Replace a status on a board in one step. Items, automations, rules and saved views all move to the new status, history included.
• Insurance Hover a value’s heading in Values or COPE to see who changed it and when.
• Insurance A site’s insurance activity now combines every change into one history.

Improvements 1

• Boards & tables Automations can filter on an item’s created date, so rules like “escalate items still open 30 days after creation” work on boards without due dates.

Improvements 3

• Compliance Choose how deep a site’s compliance outline expands. Collapsed sections summarise the status, cost, due dates and files beneath them.
• General Task shortcuts and counts on Home match each board’s open statuses.
• Boards & tables Archived boards no longer appear in app-wide lists.

Improvements 1

• General Pickers open as a bottom sheet on phones, so choosing a site, person or status is easy by touch.

Improvements 3

• Compliance A compliance question can depend on several applicability conditions at once.
• Sites Site names sort naturally, so “Plant 2” comes before “Plant 10”, within and across hierarchies.
• Security & access Insurance boards list their owners on the board access page.