Email notifications

To help achieve compliance, the 21RISK system will intelligently notify members with emails. We strive to only send e-mails to users during work hours, and use a service called Calendarific, to minimize the possibility of us sending a work email when you are free or on vacation.

When actions are soon overdue

If you are responsible for actions, and they have a due date, we will send you a friendly reminder before they expire so you can update the due date.

responsible-and-due-date.png

The email will look like the following

overdue-email.png

To avoid spamming you with the above email, we make sure to send no more than once every 7 days.

When no people are assigned as responsible

Assigning people as responsible for an action is important - because it tells the 21RISK system who we should nudge to get going on their non-compliant actions. We, therefore, have a concept in 21RISK called being responsible for a model. If you are assigned as responsible for a given model, it's your job to assign members as responsible for actions.

assign-responsible.png

To avoid spamming you with the above email, we make sure to send no more than once every 7 days.